Return And Exchange
At our store, customer satisfaction is important to us. Please read our Return & Exchange Policy carefully.
Exchange Policy
We offer exchanges for products that are:
- Damaged during delivery.
- Defective or broken upon arrival.
- Different from the item ordered.
To request an exchange, you must contact us within 7 days of receiving your order.
Exchange Conditions
- The product must be unused and in its original condition.
- Clear photos or videos of the damaged product may be required for verification.
- Exchange requests made after 7 days of delivery may not be accepted.
Delivery Charges for Exchange
Customers are responsible for paying the exchange delivery charges. Once the product is approved for exchange, the replacement item will be dispatched accordingly.
Damaged Products
If your parcel arrives damaged or the product is broken during delivery, please contact us within 7 days so that we can process your exchange request.
How to Request an Exchange
To request an exchange, contact us through:
📧 Email: xhsanbutt9274@gmail.com
📞 Phone: 0302-6301198
Please provide your order number and photos of the product when contacting us.
Refund Policy
Currently, we do not offer refunds. We only provide exchanges according to the conditions mentioned above.
Thank you for shopping with us. We appreciate your trust and support.